At the helm of operations with over 10 years of experience, Sylvana serves as the Strategic Operations Director at Black Ops Consultancy. Renowned for her expertise in operational design and business strategy, Sylvana excels in establishing solid foundations for startups and seamlessly integrating advanced technology stacks to optimise business operations.
Her approach is deeply aligned with Black Ops’ mission of driving operational excellence. Sylvana specialises in creating bespoke operational strategies that not only streamline processes but also catalyse business growth and innovation. Her leadership is characterised by a keen focus on efficiency, adaptability, and strategic foresight.
With a forward-thinking approach, Sylvana has advanced Black Ops Consultancy’s internal operations and client strategies, constantly ensuring that the operational solutions delivered are not only effective but also bring about transformative change. Her role goes beyond traditional operations, positioning her as a strategic architect, shaping the future of businesses in an ever-evolving digital landscape.